CALL FOR PRESENTATIONS
Showcase Your Expertise
& Best Practices!
|The North Shore Chapter is
preparing for our next season of Professional Development Meetings
(PDM). Interested? We'd love to hear from you! If you or someone you
know would like to present at our meetings, please contact
Dealing With People You Can't
Please join us in welcoming
Associate Director of Student Activities and Leadership,
University of Massachusetts Lowell. Do you ever say to
yourself – “WHAT are they thinking?” Learn what motivates
human behavior, and how to redirect negative behavior to get
your projects back on track!
As a result of attending this session,
participants will know:
• There are four primary
intentions that motivate behavior.
• That these motivations
can change, and that roles and scenarios change.
types and styles of behaviors that become problematic when
intentions are not met.
As a result of attending
this PDM, participants will be able to:
four styles of difficult behavior that are often seen in the
• Interrupt/Stop disruptive behavior with
• more information about the person's true
needs, and realign behaviors to better meet those needs
Dinner and Presentation
6:15 - 8:15 pm