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Showcase Your Expertise
& Best Practices!
The North Shore Chapter  is preparing for our next season of Professional Development Meetings (PDM). Interested? We'd love to hear from you! If you or someone you know would like to present at our meetings, please contact

Dealing With People You Can't Stand!
 Tuesday, April 11th, 2017

Please join us in welcoming Amy Liss, Associate Director of Student Activities and Leadership, University of Massachusetts Lowell. Do you ever say to yourself – “WHAT are they thinking?” Learn what motivates human behavior, and how to redirect negative behavior to get your projects back on track!

Learning Outcomes
As a result of attending this session, participants will know:

     • There are four primary intentions that motivate behavior.
     • That these motivations can change, and that roles and scenarios change.
     • Various types and styles of behaviors that become problematic when intentions are not met.

As a result of attending this PDM, participants will be able to:

     • Identify four styles of difficult behavior that are often seen in the workplace.
     • Interrupt/Stop disruptive behavior with respect.
     • more information about the person's true needs, and realign behaviors to better meet those needs whenever possible.

PDM Schedule


5:30 pm

Dinner and Presentation

6:15 - 8:15 pm 

Please make your reservation by 5 pm, Friday, 4/7/17

Directions to the Hilton Boston/Woburn

Credit Card
Pay at door
Member $25 $30
Non-Member $25 $30
Unemployed* $18 $23
Student* $15 $20

* You must state your status when registering









If you would also like a colleague to attend, please supply their name(s) below (Pay at the door option only).

Please note: if you are using PayPal each individual must register separately (preferred method, as this will allow you and your guest the discounted price).

Colleague 1:

Colleague 2:

Colleague 3:

Registration Type:




Full-time Student*

NOSH BOD member

Visiting APICS BOD member (What Chapter?)

*If you selected the "Unemployed" or "Student" category, please bring paper documentation to the meeting that verifies this status.

   Payment Type:
  Register and pay with credit card or PayPal

 How do I pay with a credit card?

This option includes the $5.00 prepay discount off of the door price, as detailed above.
PLEASE print your PayPal or Credit Card receipt, and BRING it to the Dinner Meeting, as proof of payment. Thanks!


Pay at the door

      This option would be at regular price, with no discounts, as detailed above.


Season Pass Holder


Purchase a Season Pass / Annual Discount Plan