CPIM Quiz

Each month in this section, we will feature four or five sample questions from one of the modules in the CPIM or CSCP Certification Program. For more information on the certification process, contact education@apics-northshore.org.

This month's questions are taken from the Basics of Supply Chain Management module:

1. All of the following terms speak to degrees of supplier integration EXCEPT:
A. informal collaboration
B. formal collaboration
C. out of the box thinking
D. supplier design

2. If customers are asking for deeply discounted products, what should the supply strategy
focus on?
A. speedy delivery
B. flexibility
C. low inventory
D. security

3. The term "seasonal" as it relates to forecast refers to:
A. any forecasting period
B. one of the four seasons
C. one month
D. one year

4. What is the first step in creating a customer-focused business?
A. identify customer needs
B. implement a CRM program
C. create a customer segment map
D. align business to support a customer focus